Causeway Coast and Glens Borough Council in conjunction with Invest NI, commissioned SRC to deliver a website and mobile app to act as a single point of contact for SME support. The online solution needed to centralise enquires among local economic development stakeholders and enable businesses to progress along the entrepreneurial pipeline.
We designed and developed a Mobile Application with a simple and user friendly log in and navigational system. This is an interactive tool that allows communication to be made in real time. There are data feeds from the CRM system pulling all the information from the Alchemy website and any details entered from the App will automatically update to the central database. All correspondence threads are archived and date stamped. Push notifications are integrated to notify users of new messages/events even when the user is not actively using the application. It is compatible on iOS, Android and Tablet Devices.
SRC designed a website that integrated a Management Information System (MIS) and Customer Relationship Management (CRM) system. This enables Alchemy Council Staff to track all the support participating businesses receive. It allows collaboration with all relevant local economic development stakeholders, collaboration between local businesses and supports clients to share data and identify potential high business growth. The Alchemy website is web responsive and compatible on all mobile devices.